Resources for Leading During Crisis and Uncertainty

By Kate Lee

The COVID-19 pandemic is transforming how we work – and live. More than ever, it is important that we come together to help and to support each other.

Here are articles you may find helpful when leading and through crisis and uncertain times.


Are You Leading Through the Crisis … or Managing the Response?

Crises are most often over-managed and under-led. The best leaders navigate rough waters deftly, saving lives, energizing organizations, and inspiring communities.


Navigating Uncertainty: Six Resources to Prepare for Change

Six resources for preparing for change–particularly change that is ever in flux and unknowable at the same time.


Avoid These Traps When Negociating in Crisis

Adil Najam, dean of the Frederick S. Pardee School of Global Studies at Boston University and a scholar of international negotiation, outlines strategies leaders can use to make decision and negociate during times of crisis.


Build Your Resilience in the Face of a Crisis

During times of crisis — such as those we are living through now — the tendency to get stuck on negative thoughts is exacerbated, and the mind can become even more hooked by obsessive thinking, as well as feelings of fear and helplessness. Here’s how you can get unstuck and build your resilience.


Leading through COVID-19

Eric J. McNulty, associate director of the National Preparedness Leadership Initiative, a joint program of Harvard’s T.H. Chan School of Public Health and Kennedy School of Government, discusses how to leaders can help foster high performance by their teams and enterprise during crisis.


Leading in Uncertain Times

Why it is important for leaders to create an environment of certainty during uncertain times, and five things leaders can do to cultivate an environment of certainty.


How Companies Can Respond to the Coronavirus

The companies and employees at ground zero of the COVID-19 outbreak provide insight into what works in a time of crisis — and what doesn’t.


Real Leaders are Forged in Crisis

Leaders become “real” when they practice a few key behaviors that gird and inspire people through difficult times. Historian Nancy Koehn shares what we can learn from leaders who have lead through challenging times.


Communicating Through the Coronavirus Crisis
Paul Argenti, Professor of Corporate Communication at the Tuck School of Business at Dartmouth College, discusses why it is important to for leaders to communicate early and often with constituents.


Don’t Hide Bad News in Times of Crisis

Amy C. Edmondson, Novartis Professor of Leadership and Management at Harvard Business School, shares why instead of hiding bad news in times of crisis, leaders should speak up early and truthfully.


10 Digital Miscommunications – and How to Avoid Them

Tactical tips for staying connected and remaining supportive of your team, even when you’re not in the same location.

Leading Remote Teams | Virtual Meetings

Why Time Signals Still Matter When Working Remotely

Adjusting to remote work isn’t easy, especially during this time of extreme uncertainty and upheaval. Being mindful about their time cues can help leaders make virtual work easier for their employees and themselves.


How to Combat Zoom Fatigue

If you’re finding that you’re more exhausted at the end of your workday than you used to be, you’re not alone. Over the past few weeks, mentions of “Zoom fatigue” have popped up more and more on social media, and Google searches for the same phrase have steadily increased since early March. Here are five research-based tips that can help make video calls less exhausting.



Virtual Meetings Don’t Have to be a Bore

Andy Molinsky, Professor of Organizational Behavior at the Brandeis International Business School, offers tips for embracing virtual meetings  and making the most of a format you might not yet be comfortable with.


How to Create Belonging for Remote Workers

Liz Fosslien and Mollie West-Duffy, authors of the book No Hard Feelings: The Secret Power of Embracing Emotions at Work, provide practical steps managers and colleagues can take to make their remote employees feel valuable and ingrained in company culture.


A Guide to Managing Your (Newly) Remote Workers

Research-based steps that managers can take without great effort to improve the engagement and productivity of remote employees


Five Ways to Improve Communication in Virtual Teams

Research-backed strategies that will improve communication in virtual teams.


How to Get People to Actually Participate in Virtual Meetings
How to avoid “I’m not sure I followed you” which might as well mean: “I was shampooing my cat and didn’t realize I would be called on” and instead keep people’s attention.


5 Ways Science Shows Us How To Work Better Virtually

Drawing on neuroscience research, David Rock shares how to make virtual meetings effective.


How Vigilant Companies Gain an Edge in Turbulent Times

When uncertainty increases, top performers stay ahead by knowing where to look for warning signs and how to explore their environment.


Is the COVID-19 Outbreak a Black Swan or the New Normal?

While we continue to grasp the scale of this pandemic, the new challenges we face point to more permanent changes we must make in our lives and how we do business.


We're looking forward to hearing from you!

leadership uncertaintyremote work